What Our Clients Say
Purchased a home with Potomac Property Group-5 Stars
With over 20 years of experience in real estate and property management, Potomac Property Group brings unmatched expertise and dedication to every property we manage. Our group of skilled professionals treats your home as if it were our own—ensuring it receives the attention, care, and marketing it deserves.
We focus on delivering exceptional service to both property owners and guests, maximizing your returns while minimizing your stress. Let us handle the details, so you can sit back, relax, and enjoy the rewards of hassle-free hosting.
✅ Expert Management, Your Way: Whether you’re looking for full-service property management or just need help with select tasks, we’ve got you covered.
From crafting a professional listing and handling guest communications to managing bookings, cleanings, and maintenance—our group takes care of every detail to help you maximize your income with minimal stress.
✅ Co-Hosting and Guest Communication: Are you a property owner looking to earn more passive income?
Our co-hosting and property management services are here to make it easy for you! We provide prompt and professional guest support 24/7.
✅ Local Expertise: With extensive knowledge of the area, we highlight the best features of your property to attract guests.
✅ Dynamic Pricing: We use proven strategies to optimize your nightly rates and increase occupancy year-round.
✅ Cleaning: Our team coordinates cleaning, restocking essentials, and 10pt inspections prior to guest use. Each property is professionally cleaned after every stay by our detailed full-time cleaning staff.
✅ Maintenance: Our team is available around the clock to handle any issues that may arise. We prioritize quick and efficient service to minimize any inconvenience to you or your guests. Our team can be scheduled for non-emergency maintenance work as well.
✅ Accidents and Damages: Accidents and damages can put your vacation rental at risk. With our Safety and Security Inspections that are performed routinely and the protection policy we have in place with every guest, your property is protected before, during, and after every reservation.
✅ Tenant Screening: We thoroughly screen all potential guests to ensure that they are reliable and trustworthy. You can have peace of mind knowing that your rental property is in good hands.
Please reach us if you cannot find an answer to your question.
Yes! We offer management services for HOA's, single-family homes, complexes and more.
Yes! We do have real estate expert available to assist you through the buying process of a successful vacation home.
Yes! We can walk you through the steps of transforming your second home into a successful vacation home. We will provide you with estimated pricing and options for your retreat. If your already ready to get your property rented, we can have your property marketed and ready to rent in a few short weeks!
Yes. We offer Co-hosting and local management services for self hosted properties.
Do you ever run into issues such as dealing with unreliable cleaners, maintenance companies not being available for emergency work, answering guest messages and calls at all hours of the night, on holidays, and weekends, and overall just feeling overwhelmed? Are you also receiving all the rental revenue your property has the ability to make?
Let us handle all the stresses so you can enjoy retreating yourself and making the income you deserve. Our office staff, maintenance team, cleaning professionals and after hours teams are available year round to ensure all aspects of your property and guest management are maintained. We also advertise your property for rent on multiple booking platforms to generate optimal income.
Our offices are open Monday through Friday, 9 to 5. However, when our office is not open, all calls are directed to our after-hours team to ensure no call is ever missed. We do not use a call center; when a guest calls, they will speak to a local person ready to assist with any and all needs. Emails and outside platform messages from guests are handled in the same manner as above.
Yes. Potomac Property Group has an experienced maintenance team ready to help tackle any project you may have in mind.
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Holly Schetrompf, Broker
Address
892 S Washington St
Berkeley Springs, WV 25411
Office Hours
Mon to Fri: 08:00 AM – 04:00 PM
Sat to Sun: By Appointment